Award win for Northern Trust

Karen Douglas, Service Manager at the Rowan, accepting the Making a Difference award from Louise Skelly, Patient and Client Council and Health Minister, Michelle ONeill. (Submitted Picture).
Karen Douglas, Service Manager at the Rowan, accepting the Making a Difference award from Louise Skelly, Patient and Client Council and Health Minister, Michelle ONeill. (Submitted Picture).

The Northern Health and Social Care Trust has won an award for The Rowan, the regional Sexual Assault Referral Centre.

The Trust has been announced as the winner of the Patient and Client Council’s 2016 ‘Making a Difference’ award for exceptional involvement of victims and care-givers in the development of the Rowan Sexual Assault Referral Centre for Northern Ireland.

Speaking at the ‘Involving you, improving care: our involvement story’ Conference on June 22, Louise Skelly, Head of Operations (Patient and Client Council) said: “The Making a Difference award focusses on excellent service user involvement and service improvement”.

She said: “Our judging panel, made up of members of the Patient and Client Council membership scheme, was particularly impressed with how the Northern Trust has been tailoring their engagement techniques, to offer victims and care givers personalised platforms to share their views and experiences.

“The Rowan has been described as ‘a centre developed by victims, for victims’. The voices of victims and care givers have been crucial to the development of support services offered at the Rowan and it’s important that their efforts are recognised.

“I’d like to congratulate everyone who took part in this year’s ‘Making a Difference’ award, especially the victims, care-givers, and staff, involved in the Rowan,” Louise said.

Karen Douglas, Service Manager at the Rowan, accepted the ‘Making a Difference award’ from Louise Skelly in the presence of the Health Minister, Michelle O’Neill.

The Rowan, which is located on the Antrim Area Hospital site, is the regional Sexual Assault Referral Centre (SARC) for Northern Ireland. A professional and highly-trained team delivers a range of support and services 24 hours a day, all year round to children, young people, women and men who have been sexually abused, assaulted or raped - whether this happened in the past or more recently.