Curtis Toyota Ballymena - leading the field in customer care and satisfaction

For the highly trained, experienced team, selling a car, either new or used, is only the beginning of what they strive to ensure is a long and happy association with the owner.

That’s why Curtis Toyota Ballymena is currently ranked No.1 for complete customer satisfaction in both Toyota sales and servicing in Northern Ireland while its aftersales ranks in the Top 10 of all Toyota garages throughout the UK and has done for four years.

It’s a success story that is very much down to team work and leading the team is Dealer Principal, Matthew Porter.

He is supported by Sales Manager Joe Park; After Sales Manager, Ricky Harper; Commercial Sales, Brian Montgomery; and sales executives, Yvonne Shields and John McShane.

Sales Manager, Joe Park says: “We strive to give a personal service to each individual customer because they are not just a number to us, they are a friend and it is that attitude that has seen us score so highly in ‘complete customer satisfaction’ rankings”.

Curtis Toyota Ballymena are proud to offer the manufacturer’s “Your Choice, Our Promise” to those who buy any new car from the Toyota range.

‘Choose between a five year warranty or a three year service plan and in return Curtis Toyota Ballymena promise to provide you with reliable efficient cars of the highest quality’.

What’s more, with customer savings of up to 1635 on selected vehicles and an extra 500 deposit contribution on offer when you choose finance through Toyota Financial Services, it’s the ideal way to get into the car you want at a price you can afford.

Such outstanding offers are matched by Curtis Toyota Ballymena’s wide range of new and pre-owned Toyota vehicles plus a low rate of finance - from just 3.9%Apr.

Many have features unique to Toyota such as Toyota Optimal Drive - an entire range of new engines, design innovations and transmissions that is bringing in a step-change in fuel economy and emissions across the range.

Optimal Drive offers an unrivalled combination of fuel economy and lower CO2, saving you money without compromising performance.

The IQ and Prius Hybrid, for instance, have zero road tax while, from April, the Aygo and Yaris, both petrol and diesel, have just 30 road tax.

And, come July, Curtis Toyota Ballymena along with their Toyota counterparts elsewhere in the UK will be launching the exciting new Auris hybrid.

There’s good news too for Motability customers as the Aygo, IQ and Yaris all currently have nil advance payment while there’s an advance payment of just 495 on the seven-seat petrol 1.6 Verso.

For those in the market for a pre-owned Toyota, Curtis Toyota Ballymena have a wide selection from across the model range in stock and all are quality checked. They also have a small selection of non-franchise vehicles to which a number of Lexus diesels are coming soon.

Just as with sales, complete customer satisfaction is guaranteed in servicing.

Curtis Toyota Ballymena have courtesy cars available and also offer a collection and delivery service within a five mile radius of their Pennybridge base.

Not only do the Toyota trained, highly skilled aftersales team strive to accommodate customers’ personal servicing needs quickly and efficiently, from 8.30am-5.30pm - Monday to Friday, but they offer competitive servicing rates and a monthly direct debit budgeting method whereby the cost can be spread.

Yes, Curtis Toyota Ballymena aim to provide the best possible service to local Toyota owners and the staff at Pennybridge look forward to welcoming existing and new customers to their spacious and modern Centre where the sales department is open, Monday to Friday from 9am-5.30pm and on Saturday from 9am-12.30pm, with late night opening on Tuesday and Thursday to 8pm.